Online Privacy Policy

Last Modified 4/28/2011

At Solid Thinking Interactive (“STi”) we respect your right to privacy and we understand that, as a visitor to solid-thinking.com, solid-thinking.net and fmsguru.com (the "Sites"), you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas the Sites, download free software, request information, or subscribe to STi newsletters.
We will guard the personal information you share with us to ensure the content, services, and advertising that we provide on the Sites are always tailored to your current, designated preferences.

When you provide STi with your name (or alias), e-mail address, mailing address, or telephone number, and you "opt in," STi and STi representatives may use the provided information to alert you to product upgrades, special offers, updated information, security alerts, new services, and other STi related information. ("Representatives" include value-added resellers and authorized partners.) STi does not offer, or allow the selling of, any user-provided information to third parties.

STi respects the rights users give us when opting to receive e-mail communications and enforces internal policies to preserve those rights. It is our objective to retain the long-term ability to continue to communicate with our users.

If you do not want STi or STi representatives to contact you, you may "opt out" of this preference at any time, whether you're online or contacting STi directly. As part of your preference flexibility, you'll always have the option to opt back in and have STi contact you based on your previous or new preferences. For instructions, please see the section "Contact Us," below.

If you choose not to register or provide personal information, you can still visit most STi Sites; however, you will not have access to areas that require personal identification.

STi membership (When applicable)
STi offers free membership to all of our customers. In order to establish membership, visitors are requested to provide both personal information and preferences. This information is stored and protected by your user-established email and Password.
STi also utilizes visitor log files with our Web site. Once a user enters our site, a user session follows them through their click stream path. Examples of information being collected by these user sessions include the number of times a user came to our site(s), and the paths they took to get there.

STi uses the data collected from Web site visitor user sessions in aggregate form only and does not collect any personally identifiable information. Use of this information helps us better understand what users are seeking and learning at our Web site(s) and helps us identify potential navigation issues.

Security of Your Personal Information
STi carefully protects the security of the personal information you provide. Personal information we collect is stored in password-controlled servers with limited access, and we protect this information from loss or misuse, and from unauthorized access, disclosure, alteration, or destruction. When sensitive personal information (such as a credit card number) is transmitted over the Internet, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

How to update your personal information and preferences
You can help STi maintain the accuracy of your personal information by notifying us when you change your name, address, title, phone number, e-mail address, or your content preferences. If at any time you wish to update your information or preferences, or you prefer to stop receiving communication from STi feel free to contact us at any time. STi Privacy contacts include:

E-MAIL: privacy@solid-thinking.com
POSTAL MAIL:
Solid Thinking Interactive
15330 87a avenue
Surrey, BC, V3S 4Z9
Canada

If you change your e-mail or postal address, please contact STi. In order to make the appropriate corrections, please include both your old and new address.
STi would like to receive your comments and questions about this Privacy Policy
Please address comments or questions regarding the STi Privacy Policy to one of the addresses listed above (online, e-mail, or postal mail). STi may occasionally update, amend, or change this Privacy Policy based on user feedback and as needed or appropriate. If STi changes the Privacy Policy, we will notify you accordingly. All policy changes will be posted, and you will always have the opportunity to change your preferences.

Links
STi Sites may contain links to other "non-STi " sites. STi assumes no responsibility for the content or the privacy policies and practices of such Web sites. STi encourages you to read the privacy statements of these linked sites; their privacy practices may differ from ours.

Privacy Complaints
STi takes its users' privacy concerns seriously. If you believe that STi has not complied with this Online Privacy Policy with respect to your personal information, you may write the STi at the address indicated above.

In your letter, please describe in as much detail as possible the ways in which you believe that the STi Online Privacy Policy has not been complied with. We will investigate your complaint promptly.

Please note that if you provide STi with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), STi cannot guarantee that your most recent privacy preference will be honored.
Also, please note that STi is not responsible for the content or privacy practices of non-STi Web sites to which this Site or any other STi Web site may link. You should review the privacy policy of such sites before using the sites.